Site Help

I'm having trouble seeing the whole page on my computer. What should I do?
afterdeployment is best viewed on a monitor with a screen resolution of at least 1024 by 768. Monitors set for lower resolutions will not show the entire screen. Also, if your monitor is set to a higher resolution, you will see the afterdeployment screens in a window smaller than your screen.

 

To check your monitor's resolution on a computer running Microsoft Windows® XP:

  • Right-click any open space on your computer's desktop to launch a pop-up menu.

  • Select Properties from the menu, and then select the Settings tab.

  • Under the Settings tab, you should see a slider labeled Screen Resolution.

  • The numbers under the slider show your monitor's current resolution.

  • Adjust the slider until the resolution is at least 1024 x 768 (1024 by 768 pixels is the minimum to use afterdeployment).

 

To check your monitor's resolution on a computer running Microsoft Windows Vista®:

  • Click on the Start button.

  • Select the Control Panel icon.

  • Click on the Appearance and Personalization icon.

  • Select the Personalization icon, and then select Display Settings. You should see a slider labeled Screen Resolution.

  • Adjust the slider until the Resolution is at least 1024 x 768.

  • Click on the Apply button.

 

What hardware do I need on my computer to use afterdeployment?
afterdeployment can be used on any Windows or Macintosh computer that has one of these three Web browsers: Internet Explorer® 6 or higher, Firefox ® 3.5 or higher, or Safari ® 4.0 or higher.

You will also need:

  • A monitor and video card screen resolution of at least 1024 by 768.

  • A keyboard and some form of pointing device (mouse, trackball, etc.).

While not strictly necessary, the following hardware will enhance your experience with  afterdeployment:

  • A sound card (or built-in sound capability), and either speakers or headphones.

 

What kind of Internet connection do I need to use afterdeployment?
afterdeployment is designed to be used over a broadband Internet connection that supports a consistent minimum 256 kbps download speed.

 

What kind of software do I need on my computer to use afterdeployment?
You will need a Web browser, the Adobe Flash® player, and a PDF viewer such Adobe Reader® or Preview.

 

To download Adobe Flash Player 10 & Adobe Reader visit http://www.adobe.com and select Downloads from the top menu.

 

What Web browsers are supported by afterdeployment?
Internet Explorer® 6 or higher, Firefox ® 3.5, or Safari ® 4.0.

 

I forgot my password. What do I do?
On the afterdeployment Sign In page, look for the Forgot your Password? link. You will be asked for your username, and then you will be asked to answer the security question that you chose when you registered for the site.